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Should You Give the Other Driver's Insurance a Recorded Statement?

Short answer: no. Here is what those recorded calls are actually for, and what to say when the adjuster asks.

For the injured·October 4, 2026·3 min read

Short answer: no. You aren’t required to, and it almost never helps you.

Here’s what those statements are actually for, and what to say when the call comes.

The call will come fast

Usually within a day or two of the wreck. Sometimes the same afternoon. The adjuster will be genuinely pleasant. They’ll ask how you’re feeling, tell you they want to get this resolved quickly, and then ask whether they can record the conversation “for accuracy.”

They will want you to feel like they are on your side. That’s their calculated plan.

What the recording is for

It isn’t to help you get paid faster. It’s to lock in your story before you know what your story is. On day two, you haven’t seen a specialist. You haven’t had an MRI. You’re stiff, sore, and in pain, but you’re trying to be polite, so you say what people say:

“I’m okay. Just a little sore.”

That sentence is now on tape. Fourteen months later, when imaging shows a herniated disc and you’re sitting in a deposition, a lawyer on the other side reads it back to you:

“You told the adjuster you were okay, didn’t you?”

The implication: you aren’t really hurt. You’re making it up.

The questions that aren’t small talk

Mixed in with the friendly ones, the adjuster will also ask you questions like:

  • “Were you running late that morning?”
  • “Did you see their car before the impact?”
  • “Had you been on your phone at all?”
  • “Have you ever had problems with your neck or back before?”

Each one is trying to pin as much fault on you as possible. A casual “I guess I was in a bit of a hurry” can become an argument later that the crash was your fault. In Georgia, your share of fault reduces what you can recover, and if a jury finds you were fifty percent or more at fault, your recovery is barred completely.

What to say instead

You are not obligated to give a recorded statement to the other driver’s insurance company. You don’t have a contract with them. They aren’t your insurer.

If they call, just say:

“I’m not going to give a recorded statement. Please put any questions you have in writing.”

Then end the call.

You don’t need to be rude, and you don’t need to explain. If they keep calling, keep saying the same thing:

“Like I’ve already told you, I’m not going to give a recorded statement. Please put any questions you have in writing.”

Your own insurance company is different

Your own policy almost certainly has a cooperation clause, and you have an obligation to report the wreck to your insurer even if it’s not your fault.

But “cooperate” doesn’t mean “say everything that comes to mind before you’ve seen a doctor.” If your own company asks for a recorded statement — especially if you may be making an uninsured or underinsured motorist claim — it’s worth talking to a lawyer first. That conversation is usually free.

The short version

  • The other driver’s adjuster works for the other driver’s insurance company.
  • You don’t have to give them a recorded statement.
  • “Please put it in writing” is a complete answer.
  • Talk to a lawyer before you give a statement to anyone — including your own insurer.

For the rest of the first-week checklist, see The First 48 Hours After a Georgia Wreck.


This article is general information about Georgia law, not legal advice, and reading it does not create an attorney-client relationship. Every situation is different. If you were injured, talk to a lawyer about your specific facts.

Brendan Krasinski is a personal injury and wrongful death attorney in Marietta, Georgia. West Point graduate, U.S. Army Infantry officer, and former defense lawyer. More about him →

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